Privacy Policy

Effective date: May 09, 2025

Nexus ("we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy outlines how we collect, use, store, and share your personal information when you use nexuspayhub.com and our related services.

1. Information We Collect

We collect the following types of information:

  • Account Information: Name, email, password, and other registration data when you create an account.
  • Invoice Data: Client names, emails, service details, amounts, and any custom fields you input when generating invoices.
  • Payment Data: Collected and processed by third-party payment providers (Stripe, PayPal, Wise). We do not store or process full payment details on our servers.
  • Memberstack Metadata: Includes Member ID, login status, and user-specific dynamic content preferences.
  • Usage Data: Information about how you use our site, including page views, clicks, and device/browser data.

2. How We Use Your Information

We use your information to:

  • Operate and improve our platform
  • Generate and manage invoices
  • Facilitate secure payments via third-party providers
  • Authenticate and manage user accounts (via Memberstack)
  • Maintain accurate records and support member tracking (via Airtable)
  • Send administrative messages and updates

3. Sharing Your Information

We do not sell or rent your information. We only share data with:

  • Third-party services: Stripe, PayPal, Wise, Airtable, Memberstack (to facilitate functionality)
  • Legal compliance: If required by law or to protect rights, property, or safety

4. Data Storage and Security

  • All data is securely stored in Airtable and/or managed by Memberstack.
  • We implement industry-standard security practices to protect your data.
  • Your data is encrypted in transit (SSL) and stored with third-party tools that meet high security standards.

5. Cookies and Tracking

We may use cookies and third-party analytics to monitor website performance and enhance user experience. You can manage cookie preferences in your browser settings.

6. Your Rights

You may request to:

  • Access, correct, or delete your personal data
  • Export your data
  • Opt out of non-essential communications

To make such requests, contact us at support@nexuspayhub.com.

7. Data Retention

We retain user data as long as your account remains active or as needed to provide services, comply with legal obligations, or enforce our agreements.

8. No Refunds or Dispute Support

By using Nexus, you agree that all payments are final, non-refundable, and not subject to disputes or chargebacks. This applies to all users including freelancers and clients.

9. Changes to This Policy

We may update this Privacy Policy at any time. The updated version will be posted on this page with a revised "Effective Date." Continued use of the platform constitutes acceptance of the updated policy.

10. Contact

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

📧 service@nexuspayhub.com

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